Enquiry conversion
Dedicated contact, extended-hours potential, consultation booking and patient journey coordination.
EPG Managed Growth
Patient conversion without adding another full-time role.
Flexible remote treatment coordination and enquiry-conversion support, aligned with your practice’s agreed workflows.
Dedicated follow-up. Consistent next steps.
EPG helps organise and progress appropriate non-clinical patient journeys without asking an already busy practice team to absorb another process.
- New patient enquiries
- First contact
- Phone follow-up
- WhatsApp follow-up
- Email follow-up
- Out-of-hours enquiry management
- Consultation booking
- Consultation confirmation
- No-show recovery
- Dormant enquiry reactivation
- Unscheduled opportunity follow-up
- Non-clinical objection handling
- Lead tracking
- Follow-up scheduling
- Conversion reporting
The service
Built around the whole enquiry journey.
Reactivation
Structured review and appropriate follow-up for dormant enquiries, no-shows and stalled journeys.
Visibility
Lead tracking, workflow alignment and reporting through EPG Software.
EPG supports non-clinical patient conversion and treatment coordination. Clinical questions are escalated to the practice.
Start a conversation
Your marketing generated the enquiry.
Make the next step count.
Discover how EPG could support your practice’s patient-conversion journey.